Get In Touch With CBD Choice!

You can reach out to us at CBD Choice Monday-Friday, 9am-5pm. Our excellent customer service team is ready and able to answer all questions regarding your order, our policies, or even just answer your pressing questions about CBD and other cannabinoids. Reach out by:

Phone: (888) 519-2445 Email: support@cbdchoice.com

Because of our commitment to both offering you the best CBD products on the market and educating you about CBD, we’d love to hear from you! No matter your question, we’d love to help out the best we can. Even if you just want to let us know how CBD has impacted your life, give us a call! Our customers are what keep us doing our important work every day, optimizing your experience at CBD Choice and making your online CBD shopping experience as convenient as can be.

Frequently asked Questions

How do I become a CBD Choice affiliate?

The CBD Choice Affiliate Program allows you a unique opportunity to earn 20% of sales on purchases made by customers you refer to us. To sign up, check out our Affiliate Program page to learn more about this exciting opportunity!

What is your return and exchange policy?

At CBD Choice, we understand that certain products don’t always work for your CBD treatment. That’s why we offer a 7 day money-back guarantee, allowing you to refund or exchange your purchase. Check out our Ordering, Shipping & Returns page for more details.

How do I change my shipping address?

If you would like to change the shipping address on your order, reach out to us as soon as possible! We are available Monday-Friday, 9am-5pm by phone at (888) 519-2445 or by email at support@cbdchoice.com.

How do I track the status of my order?

You will receive a tracking number from CBD Choice after your order has been processed. This tracking number should allow you to track the status of your order. However, if you have any questions about your order or cannot find your tracking number, give us a call Monday-Friday, 9am-5pm at (888) 519-2445 and we can supply you with your tracking number. You can also reach out to us by email at support@cbdchoice.com.

How do I receive customer support?

At CBD Choice, we pride ourselves on our commitment to care and excellent customer service. Our customer service representatives are standing by Monday-Friday, 9am-5pm in order to answer any and all of your questions or to help you with all of your CBD-related needs. You can reach us by phone at (888) 519-2445 or by email at support@cbdchoice.com.

What should I do if I entered an incorrect shipping address?

If you accidentally entered an incorrect shipping address, contact us as soon as possible! We should be able to change your order to the correct shipping address as long as the item has not shipped. We are available Monday-Friday, 9am-5pm by phone at (888) 519-2445 or by email at support@cbdchoice.com.

What countries do you ship to?

Interstate commerce (which includes online sales) is regulated by the federal government, and according to the 2018 Farm Bill, industrial hemp and industrial hemp-derived products (including CBD products) can be legally sold in and to any U.S. state.

Will my items come in one package?

We ship orders of multiple items as we see fit for the safety and protection of your items. More than likely, your items will arrive in one package. Bulk orders, depending on the size of the order, may arrive in more than one box if more than one box is necessary to ensure the safety of your items in transit.

Will my items come in one package?

We ship orders of multiple items as we see fit for the safety and protection of your items. More than likely, your items will arrive in one package. Bulk orders, depending on the size of the order, may arrive in more than one box if more than one box is necessary to ensure the safety of your items in transit.


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